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Landing Page

Landing Page
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    Welcome to Our Class! Welcome to Our Class!
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Getting Started

Getting Started
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Getting Started 58463  
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    Welcome

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    About Your Instructor About Your Instructor
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    Being Successful in this Course Being Successful in this Course
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    Textbook

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    Textbook Information & Additional Resources Textbook Information & Additional Resources
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  • Context Module Sub Header

    Student Support & Resources

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    Getting Started with Canvas Getting Started with Canvas
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    Canvas Quick Links Canvas Quick Links
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Chapter 1: Managing and Performing

Chapter 1: Managing and Performing
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Chapter 1: Managing and Performing 58464  
  • Attachment
    Messer Principles of Management-PPT-Video-Ch01.pptx Messer Principles of Management-PPT-Video-Ch01.pptx
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    Introduction Introduction
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    1.1 What Do Managers Do? 1.1 What Do Managers Do?
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    1.2 The Roles Managers Play 1.2 The Roles Managers Play
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    1.3 Major Characteristics of the Manager's Job 1.3 Major Characteristics of the Manager's Job
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 2: Managerial Decision-Making

Chapter 2: Managerial Decision-Making
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    Introduction Introduction
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    2.1 Overview of Managerial Decision-Making 2.1 Overview of Managerial Decision-Making
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    2.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems 2.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
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    2.3 Programmed and Nonprogrammed Decisions 2.3 Programmed and Nonprogrammed Decisions
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    2.4 Barriers to Effective Decision-Making 2.4 Barriers to Effective Decision-Making
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    2.5 Improving the Quality of Decision-Making 2.5 Improving the Quality of Decision-Making
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    2.6 Group Decision-Making 2.6 Group Decision-Making
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 3: The History of Management

Chapter 3: The History of Management
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    Introduction Introduction
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    3.1 The Early Origins of Management 3.1 The Early Origins of Management
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    3.2 The Italian Renaissance 3.2 The Italian Renaissance
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    3.3 The Industrial Revolution 3.3 The Industrial Revolution
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    3.4 Taylor-Made Management 3.4 Taylor-Made Management
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    3.5 Administrative and Bureaucratic Management 3.5 Administrative and Bureaucratic Management
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    3.6 Human Relations Movement 3.6 Human Relations Movement
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    3.7 Contingency and System Management 3.7 Contingency and System Management
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    Key Terms Key Terms
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    Summary of Learning Outcomes Summary of Learning Outcomes
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    Chapter Review Questions Chapter Review Questions
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    Managerial Decision Exercises Managerial Decision Exercises
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Chapter 4: External and Internal Organizational Environments and Corporate Culture

Chapter 4: External and Internal Organizational Environments and Corporate Culture
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    Introduction Introduction
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    4.1 The Organization's External Environment 4.1 The Organization's External Environment
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    4.2 External Environments and Industries 4.2 External Environments and Industries
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    4.3 Organizational Designs and Structures 4.3 Organizational Designs and Structures
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    4.4 The Internal Organization and External Environments 4.4 The Internal Organization and External Environments
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    4.5 Corporate Cultures 4.5 Corporate Cultures
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    4.6 Organizing for Change in the 21st Century 4.6 Organizing for Change in the 21st Century
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 5: Ethics, Corporate Responsibility, and Sustainability

Chapter 5: Ethics, Corporate Responsibility, and Sustainability
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    Introduction Introduction
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    5.1 Ethics and Business Ethics Defined 5.1 Ethics and Business Ethics Defined
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    5.2 Dimensions of Ethics: The Individual Level 5.2 Dimensions of Ethics: The Individual Level
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    5.3 Ethical Principles and Responsible Decision-Making 5.3 Ethical Principles and Responsible Decision-Making
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    5.4 Leadership: Ethics at the Organizational Level 5.4 Leadership: Ethics at the Organizational Level
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    5.5 Ethics, Corporate Culture, and Compliance 5.5 Ethics, Corporate Culture, and Compliance
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    5.6 Corporate Social Responsibility (CSR) 5.6 Corporate Social Responsibility (CSR)
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    5.7 Ethics around the Globe 5.7 Ethics around the Globe
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    5.8 Emerging Trends in Ethics, CSR, and Compliance 5.8 Emerging Trends in Ethics, CSR, and Compliance
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 6: International Management

Chapter 6: International Management
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    Introduction Introduction
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    6.1 Importance of International Management 6.1 Importance of International Management
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    6.2 Hofstede's Cultural Framework 6.2 Hofstede's Cultural Framework
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    6.3 The GLOBE Framework 6.3 The GLOBE Framework
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    6.4 Cultural Stereotyping and Social Institutions 6.4 Cultural Stereotyping and Social Institutions
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    6.5 Cross-Cultural Assignments 6.5 Cross-Cultural Assignments
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    6.6 Strategies for Expanding Globally 6.6 Strategies for Expanding Globally
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    6.7 The Necessity of Global Markets 6.7 The Necessity of Global Markets
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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  • Attachment
    kinicki_7e_ch04 Messer International.pptx kinicki_7e_ch04 Messer International.pptx
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Chapter 7: Entrepreneurship

Chapter 7: Entrepreneurship
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    Introduction Introduction
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    7.1 Entrepreneurship 7.1 Entrepreneurship
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    7.2 Characteristics of Successful Entrepreneurs 7.2 Characteristics of Successful Entrepreneurs
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    7.3 Small Business 7.3 Small Business
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    7.4 Start Your Own Business 7.4 Start Your Own Business
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    7.5 Managing a Small Business 7.5 Managing a Small Business
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    7.6 The Large Impact of Small Business 7.6 The Large Impact of Small Business
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    7.7 The Small Business Administration 7.7 The Small Business Administration
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    7.8 Trends in Entrepreneurship and Small-Business Ownership 7.8 Trends in Entrepreneurship and Small-Business Ownership
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 8: Strategic Analysis: Understanding a Firm’s Competitive Environment

Chapter 8: Strategic Analysis: Understanding a Firm’s Competitive Environment
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    Introduction Introduction
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    8.1 Gaining Advantages by Understanding the Competitive Environment 8.1 Gaining Advantages by Understanding the Competitive Environment
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    8.2 Using SWOT for Strategic Analysis 8.2 Using SWOT for Strategic Analysis
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    8.3 A Firm's External Macro Environment: PESTEL 8.3 A Firm's External Macro Environment: PESTEL
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    8.4 A Firm's Micro Environment: Porter's Five Forces 8.4 A Firm's Micro Environment: Porter's Five Forces
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    8.5 The Internal Environment 8.5 The Internal Environment
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    8.6 Competition, Strategy, and Competitive Advantage 8.6 Competition, Strategy, and Competitive Advantage
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    8.7 Strategic Positioning 8.7 Strategic Positioning
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 9: The Strategic Management Process: Achieving and Sustaining Competitive Advantage

Chapter 9: The Strategic Management Process: Achieving and Sustaining Competitive Advantage
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    Introduction Introduction
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    9.1 Strategic Management 9.1 Strategic Management
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    9.2 Firm Vision and Mission 9.2 Firm Vision and Mission
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    9.3 The Role of Strategic Analysis in Formulating a Strategy 9.3 The Role of Strategic Analysis in Formulating a Strategy
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    9.4 Strategic Objectives and Levels of Strategy 9.4 Strategic Objectives and Levels of Strategy
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    9.5 Planning Firm Actions to Implement Strategies 9.5 Planning Firm Actions to Implement Strategies
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    9.6 Measuring and Evaluating Strategic Performance 9.6 Measuring and Evaluating Strategic Performance
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 10: Organizational Structure and Change

Chapter 10: Organizational Structure and Change
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    Introduction Introduction
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    10.1 Organizational Structures and Design 10.1 Organizational Structures and Design
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    10.2 Organizational Change 10.2 Organizational Change
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    10.3 Managing Change 10.3 Managing Change
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 11: Human Resource Management

Chapter 11: Human Resource Management
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    Introduction Introduction
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    11.1 An Introduction to Human Resource Management 11.1 An Introduction to Human Resource Management
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    11.2 Human Resource Management and Compliance 11.2 Human Resource Management and Compliance
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    11.3 Performance Management 11.3 Performance Management
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    11.4 Influencing Employee Performance and Motivation 11.4 Influencing Employee Performance and Motivation
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    11.5 Building an Organization for the Future 11.5 Building an Organization for the Future
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    11.6 Talent Development and Succession Planning 11.6 Talent Development and Succession Planning
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 12: Diversity in Organizations

Chapter 12: Diversity in Organizations
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    Introduction Introduction
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    12.1 An Introduction to Workplace Diversity 12.1 An Introduction to Workplace Diversity
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    12.2 Diversity and the Workforce 12.2 Diversity and the Workforce
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    12.3 Diversity and Its Impact on Companies 12.3 Diversity and Its Impact on Companies
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    12.4 Challenges of Diversity 12.4 Challenges of Diversity
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    12.5 Key Diversity Theories 12.5 Key Diversity Theories
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    12.6 Benefits and Challenges of Workplace Diversity 12.6 Benefits and Challenges of Workplace Diversity
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    12.7 Recommendations for Managing Diversity 12.7 Recommendations for Managing Diversity
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 13: Leadership

Chapter 13: Leadership
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    Introduction Introduction
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    13.1 The Nature of Leadership 13.1 The Nature of Leadership
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    13.2 The Leadership Process 13.2 The Leadership Process
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    13.3 Types of Leaders and Leader Emergence 13.3 Types of Leaders and Leader Emergence
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    13.4 The Trait Approach to Leadership 13.4 The Trait Approach to Leadership
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    13.5 Behavioral Approaches to Leadership 13.5 Behavioral Approaches to Leadership
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    13.6 Situational (Contingency) Approaches to Leadership 13.6 Situational (Contingency) Approaches to Leadership
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    13.7 Substitutes for and Neutralizers of Leadership 13.7 Substitutes for and Neutralizers of Leadership
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    13.8 Transformational, Visionary, and Charismatic Leadership 13.8 Transformational, Visionary, and Charismatic Leadership
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    13.9 Leadership Needs in the 21st Century 13.9 Leadership Needs in the 21st Century
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 14: Work Motivation for Performance

Chapter 14: Work Motivation for Performance
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    Introduction Introduction
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    14.1 Motivation: Direction and Intensity 14.1 Motivation: Direction and Intensity
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    14.2 Content Theories of Motivation 14.2 Content Theories of Motivation
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    14.3 Process Theories of Motivation 14.3 Process Theories of Motivation
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    14.4 Recent Research on Motivation Theories 14.4 Recent Research on Motivation Theories
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 15: Managing Teams

Chapter 15: Managing Teams
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    Introduction Introduction
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    15.1 Teamwork in the Workplace 15.1 Teamwork in the Workplace
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    15.2 Team Development Over Time 15.2 Team Development Over Time
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  • External Url
    15.3 Things to Consider When Managing Teams 15.3 Things to Consider When Managing Teams
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    15.4 Opportunities and Challenges to Team Building 15.4 Opportunities and Challenges to Team Building
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    15.5 Team Diversity 15.5 Team Diversity
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    15.6 Multicultural Teams 15.6 Multicultural Teams
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Chapter 16: Managerial Communication

Chapter 16: Managerial Communication
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    Introduction Introduction
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    16.1 The Process of Managerial Communication 16.1 The Process of Managerial Communication
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    16.2 Types of Communications in Organizations 16.2 Types of Communications in Organizations
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    16.3 Factors Affecting Communications and the Roles of Managers 16.3 Factors Affecting Communications and the Roles of Managers
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    16.4 Managerial Communication and Corporate Reputation 16.4 Managerial Communication and Corporate Reputation
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    16.5 The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing 16.5 The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 17: Organizational Planning and Controlling

Chapter 17: Organizational Planning and Controlling
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    Introduction Introduction
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    17.1 Is Planning Important 17.1 Is Planning Important
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    17.2 The Planning Process 17.2 The Planning Process
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    17.3 Types of Plans 17.3 Types of Plans
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    17.4 Goals or Outcome Statements 17.4 Goals or Outcome Statements
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    17.5 Formal Organizational Planning in Practice 17.5 Formal Organizational Planning in Practice
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    17.6 Employees' Responses to Planning 17.6 Employees' Responses to Planning
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    17.7 Management by Objectives: A Planning and Control Technique 17.7 Management by Objectives: A Planning and Control Technique
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    17.8 The Control- and Involvement-Oriented Approaches to Planning and Controlling 17.8 The Control- and Involvement-Oriented Approaches to Planning and Controlling
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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  • External Url
    Management Skills Application Exercises Management Skills Application Exercises
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  • External Url
    Managerial Decision Exercises Managerial Decision Exercises
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  • External Url
    Critical Thinking Case Critical Thinking Case
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Chapter 18: Management of Technology and Innovation

Chapter 18: Management of Technology and Innovation
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    Introduction Introduction
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    18.1 MTI—Its Importance Now and In the Future 18.1 MTI—Its Importance Now and In the Future
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    18.2 Developing Technology and Innovation 18.2 Developing Technology and Innovation
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    18.3 External Sources of Technology and Innovation 18.3 External Sources of Technology and Innovation
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    18.4 Internal Sources of Technology and Innovation 18.4 Internal Sources of Technology and Innovation
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    18.5 Management Entrepreneurship Skills for Technology and Innovation 18.5 Management Entrepreneurship Skills for Technology and Innovation
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    18.6 Skills Needed for MTI 18.6 Skills Needed for MTI
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    18.7 Managing Now for Future Technology and Innovation 18.7 Managing Now for Future Technology and Innovation
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    Key Terms Key Terms
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    Chapter Review Questions Chapter Review Questions
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    Management Skills Application Exercises Management Skills Application Exercises
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    Managerial Decision Exercises Managerial Decision Exercises
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    Critical Thinking Case Critical Thinking Case
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Additional Resources

Additional Resources
Module Completed Module In Progress Module Locked
Additional Resources 58483  
  • External Url
    References References
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • External Url
    Index Index
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
 
minimum score must view must submit must contribute